Understanding the incident
Content, contact, conduct, timing, relationships, audience, impact and the young person’s level of control.
Professional training · Ireland
Digital safety training for teachers and youth workers.
Practical training for the adults young people already turn to—so staff can understand what happened, respond within their role and take the right next step when online concerns arise.
Training content / 01
Know what to notice, what to ask and where your role ends.
Professionals do not need to become platform experts. They need a reliable way to receive concerns, assess what matters, preserve trust and activate the right organisational response.
Receiving a disclosure
Calm questions, clear limits to confidentiality and language that keeps the young person involved.
Evidence and records
What to preserve, what to record, how to avoid unnecessary circulation and why detail matters.
Safeguarding and escalation
Recognising immediate danger, exploitation, sexual content, threats and situations that require formal procedures.
Social media and AI
Recommendation systems, bullying, harmful content, generative AI, deepfakes and chatbot reliance.
Follow-up and consistency
Who acts, who contacts home, how support continues and how teams avoid contradictory responses.
Outcomes / 02
Turn concern into a clear, proportionate response.
- Ask focused questions without interrogating, blaming or promising secrecy.
- Distinguish an upsetting experience from a safeguarding concern or immediate risk.
- Record relevant facts and preserve evidence without spreading harmful material.
- Explain transparently what must happen next and, where possible, involve the young person in that plan.
- Use shared language and defined responsibilities across staff, management and family communication.
Training shaped by Darren Bracken’s senior safety roles at TikTok and Meta, alongside more than 17 years volunteering directly with young people.
Formats / 03
Built around the setting—not lifted from a generic deck.
Training can provide a strong shared foundation or focus on the incidents, responsibilities and escalation routes specific to your organisation.
Staff briefing
A concise shared framework for recognising concerns, starting conversations and following the correct route.
Half-day training
Deeper learning through realistic scenarios, discussion and practical response planning.
Bespoke programme
Training designed around your setting, staff roles, safeguarding procedures and current challenges.
Questions / 04
What organisations usually ask.
Is this safeguarding training?
It supports safer recognition and response to online concerns, but it does not replace statutory safeguarding training, your designated liaison person or your organisation’s procedures.
Can training use our existing policies?
Yes. Bespoke training can use your reporting routes, roles and procedures so staff practise responses that fit the real setting.
Is it suitable for non-teaching staff and volunteers?
Yes. The content can be adapted for SNAs, coaches, youth workers, volunteers, pastoral staff and leaders, with clear attention to each role’s boundaries.
Can we focus on one issue?
Yes. Sessions can focus on AI, bullying, suicide and self-harm content, sexualised content, dangerous trends or another defined priority.
Can this be combined with student and parent sessions?
Yes. A coordinated visit can give staff, students and parents consistent principles while tailoring the practical guidance to each audience.
Next step / 05
Give your team a response they can use under pressure.
Tell us about your setting, staff roles and the online concerns you want the training to address.
Plan staff training